Hotel Chamartin The One Madrid

Direct trains to the airport; large spa with relaxing treatments; spacious meeting rooms; helpful staff; easy access to the city center.

Oh, and the exquisite joy of not having a thermostat to control the aircon temperature. Who needs that?

The breakfast had a good variety of bread, pastries, fruit, cold meats, and cheese. the hotel was conveniently located near the train station, making it easy to travel around the city and outskirts. the bar staff were helpful and provided hot water upon request.

The reception staff had limited English and didn't explain the amenities, which made us feel unwelcome. the mattress was uncomfortable and made creaking noises.

The renovated rooms at Hotel Chamartin The One are truly luxurious with marble vanities, contemporary raised-square sinks, and black-tile floors. The bathtub/shower combos are perfect for a relaxing soak after a long day of exploring the city. As a guest with physical handicaps, the spacious layout and modern amenities made me feel comfortable and pampered.

I wasn't a fan of the seating area in some units, but others may still enjoy it.

I keep coming back for a reason. The staff kindly guided me to attractions on my first stay. This place suits me perfectly. Wi-Fi, 24/7 reception, bar, restaurant, and more. Plus, it's a romantic escape. I have no regrets.

The location was excellent, just a short walk from the train station. The bed was comfortable and the room was clean. I was pleasantly surprised by the quality of the breakfast buffet. I had a great stay at Chamartin The One.

Conveniently located near transportation and dining options with a helpful and friendly staff. Clean and spacious rooms with comfortable beds, perfect for a short stay. The breakfast buffet offers a great selection at a reasonable price. a good value for the price. 😊

Located near Charmatin station, it was easy to find the hotel even late on Sunday night. The hotel is conveniently adjacent to the Chamartín metro and within walking distance to the train station. The room was clean with good bedding and working TV. Breakfast was a great surprise with excellent coffee and juices, alongside plenty of food options.

Drawers were nowhere in sight.

I was pleasantly surprised by the great location of this hotel. Being right next to the train station was so convenient and the city center was easily accessible through the Madrid-Chamartin train station. The cleanliness of my room was impressive and all the hotel facilities were top-notch. Additionally, the hotel staff was friendly and professional, making my stay even more enjoyable.

Nothing, all great!

We loved this place because it was right at the train station! It was super convenient for us, as we had to catch an early flight. The room was soundproofed, and the amenities were great, like the mini-bar and air conditioning. Additionally, the staff was incredibly helpful and welcoming, providing us with useful information and a very warm welcome drink. The services were top notch, with 24-hour reception and room service available - perfect for those who love convenience.

We highly recommend this venue! It's an excellent place to stay - the staff was very kind, the room was packed full of amenities, and it was located right at the train station.

The air conditioning in the hotel room was very effective, even in 38C heat, and could be individually controlled. The room was clean and the bed was comfortable. The location was extremely convenient, right next to the train station, with a metro line nearby for easy access to the city center. The staff was friendly and accommodating.

Felt so comfortable, no reason to complain.

I chose this hotel for attending a council because it provides 9 meeting rooms, fully-equipped with the latest audiovisual technology suitable for hosting any size of event from 20 to 550 people. The facilities measured 9146 square feet, including a meeting room, and the hotel is conveniently situated in a main business and industrial area of Madrid.

The only service that I missed for my work was the absence of reliable and strong WiFi connectivity in the rooms.

Our family had a wonderful time at Madrid Zoo, which was a short drive from the hotel. The kids were thrilled to see the playful dolphins and vibrant tropical birds, and we were all amazed by the vast array of animals from around the world. It was a delightful and educational experience for all of us.

My wife says that the hotel could benefit from offering a kids' play area or activities.

Friendly staff, comfortable bed, good location, spacious room, clean, late checkout.

Absolutely nothing.

The hotel had a charming decoration with comfortable seating areas, making it a lovely place to relax and unwind. The accessibility for senior people was excellent, with spacious corridors and easy-to-use elevators, ensuring a pleasant experience for older guests like myself.

Better accessibility to amenities for senior people.

Feeling like an art connoisseur at the fantastic Museo del Prado couldn't compare to the masterpiece I experienced at the hotel's famous restaurant. The Mediterranean-style cuisine was a glorious feast for the senses, complemented by the finest Spanish wines, creating a culinary masterpiece.

Thermostat missing in room.